Open topic with navigation
Some KeyView components require specific third-party software:
Java Runtime Environment (JRE) or Java Software Developer Kit (JDK) version 1.5 is required for Java API and graphics conversion in Export SDK.
Outlook 2002 client or later versions is required when processing Microsoft Outlook Personal Folders (PST) files using the MAPI-based reader (
pstsr). The native PST reader (
pstnsr) does not require an Outlook client.
If you are using 32-bit KeyView, you must install 32-bit Outlook. If you are using 64-bit KeyView, you must install 64-bit Outlook.
If the bit editions do not match, an error message from Microsoft Office Outlook is displayed:
Either there is a no default mail client or the current mail client cannot fulfill the messaging request. Please run Microsoft Outlook and set it as the default mail client.
Additionally, KeyView displays the following return code:
Error 32: KVError_PSTAccessFailed.
Lotus Notes or Lotus Domino is required for Lotus Notes database (NSF) file processing. The minimum requirement is 6.5.1, but version 8.5 is recommended.
Microsoft .NET Framework SDK version 2.0, Microsoft .NET Framework version 2.0 Redistributable Package is required if you are programming in a .NET environment.