KeyView uses the NSF reader, nsfsr, to extract Lotus database files, and places Lotus mail notes in subfiles. The NSF reader uses a set of default XML templates to extract the notes and apply formatting, thereby approximating the look and feel of the original notes.

In some cases, you might need to customize the XML templates, for instance if your notes contain custom data. In such cases, you can modify the existing XML templates or create your own.

During extraction, the NSF reader loads all XML files in the NSFtemplates directory and its subdirectories (except for the NSFtemplates\images directory, which is reserved for images). During initialization, the HPE KeyView XML parser verifies the XML templates. If the templates contain any invalid XML, elements, or attributes, initialization fails and errors are recorded in the nsfsr.log file.