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In Answer Bank Mode, the
TypeAhead action uses a configured Answer Server to retrieve suggestion values from an Answer Bank system.
The Answer Bank system in Answer Server contains a store of question and answer pairs, such as an FAQ. You can use Answer Bank as part of
TypeAhead to provide suggestions for existing answered questions, to guide your users towards existing answers.
To user Answer Bank type ahead, you must configure an
[AnswerServer] section in your QMS configuration file, with the host and port of your Answer Server. For example:
You must also configure the
AnswerBankSystem parameter in the [TypeAhead] configuration section of your QMS configuration file. For example:
This Answer Bank system must exist in the Answer Server configuration file.
You can then send the
TypeAhead action with
Mode set to
Answerbank to retrieve suggestion values from the Answer Bank.