Verify the Setup

The following section describes how to troubleshoot and verify your setup.

Check IDOL Configuration

When you start the IDOL Content component, it logs the following message in the application log when the document tracking module loads correctly:

Starting document tracker

IDOL logs messages about document tracking to the Index log stream. To see these messages, set the LogLevel parameter to Full for this log stream.

Index Content

To test the document tracking setup, you can create an IDX document to add to the IDOL Content component. Make sure that you include the configured UIDFieldName in your IDX. Alternatively, you can use a connector to generate the IDX and index it.

The following example IDX has the UID field configured as the UIDFieldName.

#DREREFERENCE sample_idx_001
#DRETITLE A document to test document tracking
#DREFIELD Myfield1="field1"
#DREFIELD Myfield2="field2"
#DRECONTENT Did it work?

Index this document into your IDOL Content component, for example by using a DREADD index action:


Query Your Document

Run a select statement to query for the document in your SQL back end. For example:

You might need to wait some time (30-40 seconds) for Content to send records to your back end. After this time, if the document is not present, check the index log for SQL errors.

Clean Results

At the end of a test run, you might want to clean the database of tracking events. It is safe to delete entries from the Event table.

You must not clear the Source table while IDOL components are running. Stop the components before clearing the Source table or removing any entries from it.


If you retire an IDOL component, HPE recommends that you leave the entry in the Source table, because existing records might refer to the source of the retired component.