Create a Diagnostics Package

You can automatically generate a .ZIP package that includes files that are useful for troubleshooting. When you need to report a problem to HPE Big Data customer support, create a diagnostics package and send it to help them identify and solve your problem.

You can create a diagnostics package either by sending an action, or by using IDOL Admin.

For example:


This action creates a diagnostic .ZIP file for the IDOL Content component on the local machine with service port 9012.