The method to use to group agent and channel results in e-mails to users.

Set DefaultEmailResultsType to All to send the results for all agents and channels in a single e-mail.

Set DefaultEmailResultsType to Agent to send the results for each agent in a separate e-mail.


You can override the DefaultEmailResultsType setting for individual users by using the UserEdit action to set up an EmailResultsType field.

Type: String
Default: All
Required: No
Configuration Section: MyCustomFunctionality
Example: DefaultEmailResultsType=Agent
See Also: RunMailer