Language Configuration

The HPE Answer Server functionality uses language-dependent information to parse and classify questions and match them to answers.

Fact Bank and Passage Extractor Language Configuration

In fact bank and passage extractor systems, HPE Answer Server can use stemming and stop lists to improve the question parsing and answer matching.

By default, HPE Answer Server uses English stemming rules, and does not use a stop list. If you use the default fact bank and passage extractor grammar files, this is usually appropriate, although you might want to add an English stop list, by setting the StopList configuration parameter.

To use fact bank and passage extractor with different languages, you need a version of the grammar files in the appropriate language. Currently these grammar files are available in English and Italian. If you are interested in using fact bank and passage extractor in other languages, contact your HPE account manager.

If you are using fact bank and passage extractor in a language other than English, you can change the stemming language by modifying the Language configuration parameter. You can also add a stop list by setting the StopList configuration parameter.

You can configure the location where you store your language files (such as stop lists), by using the LanguageDirectory configuration parameter.

You can define language configuration in the [Server] section, to apply to all your systems. You can also set the language configuration parameters in your individual system configuration sections. If you set the parameters in both sections, the system configuration takes precedence.

For more information about these parameters, refer to the HPE Answer Server Reference.

Answer Bank Language Configuration

In the answer bank systems, the language-dependent processing is managed by the answer bank Agentstore component. The Agentstore component stores the questions, answers, and processes the Ask actions as queries.

You can configure languages in the Agentstore in the same way as in the IDOL Content component. For more information, refer to the IDOL Server Reference and the IDOL Server Administration Guide.