Configure the Answer Bank Agentstore

An Answer Bank system requires an HPE IDOL Agentstore component, which is a specialized configuration of the IDOL Content component.

The HPE Answer Server package includes a predefined configuration file for the Answer Bank Agentstore component, which includes the relevant field and server configuration for HPE Answer Server. You must download and install the IDOL Content component separately, and then update the configuration file with the Answer Bank Agentstore-specific configurations.

To configure the Agentstore component for your Answer Bank

  1. In your HPE Answer Server installation directory, copy the Answer Bank Agentstore configuration file (agentstore.cfg).

  2. Open your IDOL Content component installation directory.

  3. Paste the HPE Answer Server Agentstore configuration file. Overwrite the installed configuration file (you might want to make a copy of it first).

    NOTE:

    The configuration file must have the same name as the executable file.

  4. Open the configuration file in a text editor.

  5. Update the [License] section with the host and port information for your License Server. For more information, see Configure the License Server Host and Port.

  6. Find the [Server] section Port parameter. Check that the specified port is available on the host machine, or change it to an available port.

  7. Find the [Service] section ServicePort parameter. Check that the specified port is available on the host machine, or change it to an available port.

  8. Save and close the configuration file.


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