The name of the document field in your Agent trigger documents that contains the ID of the conversation task that you want to run. By default, Answer Server uses the document reference.

For example, if you use an IDOL Agentstore component that contains category information, you can choose whether to use the category name (the autn:title field) as the conversation task name, rather than the category ID (the autn:reference field).

Type: String
Default: autn:reference
Required: No
Configuration Section: MySystem
Example: AgentstoreReferenceField=autn:title
See Also: