Configure SSL Communication Between Components

You can configure HPE Answer Server to use SSL to connect to each of its back end components, such as the IDOL Content and Agentstore components that you use in your systems.

For each child component, there is a ComponentHost and an ComponentACIPort configuration parameter in the system configuration, which specifies how to connect to the component. You can also add the ComponentSSLConfig parameter. For example, for the IDOL Content component, you use IDOLHost, IDOLACIPort, IDOLSSLConfig.

You set the ComponentSSLConfig parameter to the name of the configuration section where you define the SSL settings for connection to that component. By convention, this section has the name SSLOptionN.

NOTE:

For the Agentstore and Content components, HPE Answer Server uses the same SSL configuration for ACI and indexing requests.

For example:

[MyPassageExtractor]
Type=passageextractor
// Data Content
IDOLHost=localhost
IDOLACIPort=10050
IDOLSSLConfig=SSLOption1
// Entity Agentstore
AgentstoreHost=localhost
AgentstoreACIPort=10060
IDOLSSLConfig=SSLOption0
...

[SSLOption0]
SSLMethod=TLSV1.2
SSLCertificate=host1.crt
SSLPrivateKey=host1.key
SSLCACertificate=trusted.crt

[SSLOptions1] 
SSLMethod=TLSV1.2
SSLCertificate=host2.crt
SSLPrivateKey=9s7BxMjD2d3M3t7awt/J8A
SSLCACertificate=trusted.crt

For more information about the SSL configuration options, refer to the HPE Answer Server Reference.


_HP_HTML5_bannerTitle.htm