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Before you install IDOL Data Admin, you must install and configure the following components and software:
IDOL Data Admin requires access to the service and ACI ports of various IDOL components. The IDOL Data Admin web application requires TCP network access to these components. The IDOL components do not need to be installed on the same host as the IDOL Data Admin web application.
The following IDOL components are required:
IDOL Community 11.5
IDOL Community requires an IDOL Agentstore subcomponent. However, you do not need to configure the details of the IDOL Community Agentstore component in IDOL Data Admin.
IDOL Content 11.5
You can run IDOL Content as a stand-alone component, or in a distributed setup. If you use a distributed setup, IDOL Data Admin requires access to the service and ACI ports of the Distributed Action Handler (DAH) and Distributed Index Handler ( DIH).
IDOL View Server 11.5
Search Optimizer Components
The following IDOL components are required for the Search Optimizer part of the IDOL Data Admin application. You do not need to configure these components if you want to use Answer Bank only.
IDOL QMS 11.5
IDOL QMS Agentstore 11.5
As well as the service and ACI ports, IDOL Data Admin also requires access to the index port of the QMS Agentstore component.
IDOL Statistics Server 11.5
Answer Bank Components
The following IDOL component is required for the Answer Bank part of the IDOL Data Admin application. You do not need to configure this component if you want to use Search Optimizer only.
IDOL Answer Server 11.5 (requires access to the service and ACI ports).
This option is required only if you want to use the Answer Bank functionality.